Our Services

Focused Offerings

Crossing Boundaries focuses on the most important aspect of your program: your success. With decades of experience narrowly focused on our core services – incentives, groups, meetings, and events – we provide a level of expertise and experience well beyond the capabilities of an internal function or generalist travel provider. By choosing to engage our services, your program success is guaranteed by a team of experts who have the tools, relationships, and process-driven mindset to deliver programs that exceed all expectations. Not only do our service offerings meet your needs of engaging with critical stakeholders, they do so with a superb value proposition. Embedded into all our services is a commitment to your success.

We have personally proposed, negotiated, planned, managed, and operated travel programs for more than a quarter of a century. We know hotels and resorts across the U.S., Canada, Europe, Asia, the South Pacific, Caribbean, Mexico, South America, and Africa intimately and from a first-hand perspective. We know what works – and just as importantly – what doesn’t.

We operate under an open book policy. This is an unusual, but certainly beneficial, business philosophy for incentive, meeting, and group buyers. We start with a detailed budget, modify it throughout the planning process in partnership with our client, and end with an easy to follow bill upon program completion. There are no surprises when you work with us. Not only will your overall program be superior, the value achieved through well managed program components will pay for itself.

We are here to be good stewards of your resources and ensure your program delivers the maximum return on investment possible.

Program Services

Multiyear Program Roadmap Development
Site Selection Management
Tailored Lodging Plans
On- and Off-Site Activities
Vendor Contract Negotiations
Participant RSVP and Registration Management
Program Material Development
On-Site Participant Management
End-to-End Travel Program Coordination
Financial Reconciliation
Budget Management
Air Routing Optimization, Group Contracts, and Ticketing
Customized Ground Transportation Solutions
Program Marketing Material Execution
Digital Content Creation
Client Data Management
Personalized Production Items
On-Site Risk Management
Savings Optimization Pre- and Post-Program

Connection Points

We sit at the intersection of thousands of unique program details. Focused planning, high-level expectation setting with vendors, and multiple internal reviews by team members are all critical to ensuring success. The agility and expertise to handle many moving parts and real-time changes are also just as critical. Managing the complexity of these intersecting details from start to finish is what sets us apart. To your program participant, the overall experience is driven by flawless execution of these interrelated details. That’s what we do so that you and your internal teams don’t have to – always while maintaining a true partnership mentality and superior service at every turn. Rather than leaving the critical details to chance, or overpaying through mismanagement of program components, partner with Crossing Boundaries to deliver a best-in-class experience.

Incentives

Meetings

Groups

Events