Relationships. Knowledge. Expertise.
Global expertise, local knowledge. We’ll provide the talent.
Our team has years of experience across all aspects of the travel industry. Each member brings his or her own area of expertise to ensure that every detail of our clients’ programs is executed to the highest level. Our global expertise and local knowledge of incentive, meeting, group, and event programs ensures the perfect fit for each client.
When you partner with Crossing Boundaries, you benefit from our decades of experiences operating programs throughout the world. This translates to both best-in-class experiences as well as select utilization of cost-effective local operations. While other providers add layers and layers of vendors (and associated costs), we manage each program element to ensure it meets your program objectives and budget. We are constantly exploring new destinations and revisiting past favorites to ensure your participants always experience each destination at an insider level. Our team is hands on, proactive, and always searching for the most unique or new travel experiences to enhance client programs.
Our volume provides us the opportunity to partner with many leading hotel, air, and ground operation companies annually. This means that you gain the knowledge, pricing, and service benefits derived from our relationships.
Our team is committed to delivering programs that exceed your highest expectations. Service is the cornerstone of everything we do, and it shows. When you work with us, our greatest asset (our team) becomes an extension of your team. Interactions with both your management team and your participants are professional and personalized. In fact, we average three personal interactions with each participant before the program even begins.
Each team member is a well-trained and passionate professional in the travel industry. Moreover, our team embodies a high level of integrity, quality assurance, top tier customer service, and a creative drive for delivering innovative programs. Our team provides an easy, friendly, and personalized travel experience.
History
Our President Emeritus, Jim Walter, founded Crossing Boundaries as a natural extension of his lifelong passion for unlocking personal and corporate growth through unique and meaningful shared travel experiences. Drawing on decades of experience in the travel management industry (including leading Michigan’s largest travel management agency), Jim, in founding Crossing Boundaries, focused his involvement on the areas in which he was most passionate. With an unwavering commitment to the highest level of service, Crossing Boundaries quickly emerged as the top choice for companies, educational institutions, and family offices looking to deliver travel programs with the same quality and uniqueness that made each of them successful in their respective spaces.
Building on the founder’s vision, key employees and family members have come together to offer an ever-improving set of services and programs to clients throughout the U.S. With each perfect program delivered, our clients garner increasing levels of participant interest and motivation, further building the connection to your brand.
Today, Crossing Boundaries remains a family-owned and operated company. We stand behind each and every single program component and strive to exceed your expectations at every turn. Our focus always has been and will remain forever on putting each client’s needs first. When partnering with us, you know that we are faithful stewards of executing your most important travel programs with the highest degree of excitement, professionalism, and financial prudence. We grow by unlocking your growth.
Why Traverse City?
Since the 1970s, we’ve known what the rest of the world is now discovering – Northern Michigan is a pretty great place. As you can imagine, being in the travel business affords us opportunity to see and explore all corners of the earth. It is a testament to the beauty of the region and the joy of community and connection that we choose to locate our business here. It is also the basis and inspiration that we bring to each program in uncovering the local feel and uniqueness of each destination to ensure an authentic and meaningful travel program.